Randy Thompson
Broker | Owner
We’re a mortgage lender built on local expertise, powered by people who pick up the phone.
21st Century Lending was created as a dedicated mortgage division focused on serving agents, buyers, and families. We weren’t built to be a faceless lender — we were built to provide personal, community-based support.
That foundation shapes everything we do. Our loan officers aren’t hidden behind a 1-800 number. They’re in your neighborhood, attending closings, answering calls, and guiding you through the process. When you work with us, you’re not just getting a transaction processor — you’re gaining a partner who understands what it takes to get you home.
Technology should make the mortgage process easier — not replace the human connection. Here’s what “human first” means at 21st Century
You won’t be passed from processor to processor. Your loan officer handles your file from pre-approval through closing day — and they’re always a call or text away.
Our loan officers live and work in the communities they serve. They understand local inventory, pricing trends, and what it takes to win in competitive markets.
Have a question at 7pm? You’ll hear back from a person — not a chatbot. We believe the mortgage process is too important for canned responses.
States Licensed
Century 21 Partner Agents
Years in Business
Broker | Owner
Chief Operating Officer
Chief Experience Officer
Director of Lending
We’ve built strong partnerships that allow us to offer competitive rates, fast closings, and exceptional service. Here’s who stands behind us:
Our loan officers are licensed and ready to help homebuyers across the country.
Licensed States:
Arizona · California · Colorado · Florida · Georgia · Illinois · Maryland · Nevada · New Jersey · North Carolina · Ohio · Oregon · Pennsylvania · South Carolina · Tennessee · Texas · Utah · Virginia · Washington
Very knowledgeable and super friendly. Made the home buying process easy! I would highly recommend!
We had an excellent experience working with Mack Massey on our home purchase. His communication was exceptional — always clear, timely, and proactive. He made sure we understood every step and felt confident throughout the entire process. Mack’s support and professionalism truly made a difference. We highly recommend him to anyone looking for a smooth and stress-free home buying experience.
By far the best experience I've ever had obtaining a home loan. From start to finish the process was seamless. The terms on my loan were better than any other lender I spoke to. At the very least, call them. You won't be sorry!
We had so many questions being first-time home buyers but she was always very patient with us and provided us with the pros/cons to help make our decisions.
Excellent work performance she knows what she is doing to perfection couldn’t have asked for a better nicer person absolutely loved working with her.
Whether you’re buying your first home or your fifth, we’re here to help — with real answers from real people.